Shipping policy

Thank you for shopping with fearofgodm.shop. This Shipping Policy explains how we process, dispatch, and deliver clothing and apparel orders placed through https://fearofgodm.shop.

By placing an order with fearofgodm.shop, you agree to this Shipping Policy. Please read it carefully before completing your purchase.

For any delivery-related question, order update, address correction request, or shipping issue, please contact us at:

Email: info@fearofgodm.shop

1. Shipping Coverage

This Shipping Policy applies to orders delivered to addresses within the United Kingdom.

Where delivery is available to an address outside the United Kingdom, the applicable delivery options, charges, and estimated delivery period will be shown before you place your order. Availability may vary depending on the destination, carrier coverage, local restrictions, and product availability.

2. Free Standard Shipping

fearofgodm.shop offers free standard shipping on all eligible orders delivered to addresses within the United Kingdom.

There is no minimum order value required to qualify for free standard shipping. The standard delivery charge for eligible UK orders is £0.00.

Free standard shipping applies to the normal delivery service offered at checkout. If an optional upgraded delivery service is made available in the future, any additional charge for that service will be clearly shown before you complete payment.

3. Estimated Delivery Time

Our estimated delivery timeframe for standard UK orders is 15 to 20 calendar days from the date your order is confirmed.

This estimated timeframe includes normal order preparation, packing, dispatch, and transit. Delivery estimates are provided in good faith and are not guaranteed delivery dates.

Most orders are processed and prepared for dispatch within 1 to 3 business days. Business days do not include weekends or public holidays. Processing may take longer during periods of unusually high order volume, sales events, public holidays, severe weather, carrier disruption, or other circumstances outside our reasonable control.

The 15 to 20 calendar-day delivery estimate may be affected by factors such as:

• the destination address and postcode;

• carrier capacity and route availability;

• customs, import, or border-processing requirements where applicable;

• weather conditions or transport disruption;

• public holidays;

• incomplete or inaccurate delivery information;

• security or fraud-prevention checks; and

• events outside our reasonable control.

We will make reasonable efforts to deliver your order within the stated delivery period. Unless a different delivery period has been expressly agreed with you, goods will be delivered within 30 days after the contract is formed.

4. Order Processing

After an order is placed, you will normally receive an order confirmation email at the email address provided during checkout. This confirms that we have received your order, but it does not necessarily mean that the order has been dispatched.

Before dispatch, we may need to verify payment details, confirm product availability, review the delivery address, or carry out reasonable fraud-prevention checks. These steps may affect processing time.

Orders are processed in the order in which they are received, subject to stock availability and payment authorisation.

We reserve the right to delay, refuse, or cancel an order before dispatch where reasonably necessary, including where:

• payment has not been authorised or completed;

• the product is unavailable;

• the delivery address is incomplete, invalid, or inaccessible;

• there is an obvious pricing or product-information error;

• we reasonably suspect fraudulent, unauthorised, or abusive activity; or

• fulfilment is prevented by legal, operational, security, or supply-chain issues.

If we cancel an order before dispatch after payment has been taken, we will refund the amount paid for the cancelled item or items using the original payment method where possible.

5. Dispatch Confirmation and Tracking

Once your order has been dispatched, we will normally send a dispatch confirmation email to the email address used when placing the order.

Where tracking is available, tracking information or a tracking link may be included in the dispatch confirmation email. Tracking updates are provided by the relevant carrier and may not appear immediately after dispatch.

Tracking information is supplied for convenience only. Carrier tracking may be delayed, incomplete, or temporarily unavailable due to technical issues, carrier updates, or operational delays. A lack of immediate tracking updates does not necessarily mean that an order has been lost.

6. Split Shipments

If you order multiple clothing items, your order may occasionally be dispatched in more than one parcel. This may happen when items are prepared from different stock locations, are available at different times, or require separate packaging.

If your order is split into multiple shipments, you will not be charged additional standard shipping fees. Each parcel may arrive on a different date within, or occasionally after, the estimated delivery timeframe.

7. Delivery Address Requirements

You are responsible for providing a complete, accurate, and deliverable shipping address at checkout. Please check your address carefully before submitting your order.

Your delivery address should include all relevant information, such as:

• recipient name;

• house number or building name;

• street name;

• flat, unit, or apartment number where applicable;

• town or city;

• county where applicable;

• valid postcode; and

• any useful delivery instruction.

fearofgodm.shop is not responsible for delivery delays, failed deliveries, lost parcels, or additional costs caused by incorrect, incomplete, outdated, or inaccessible address information provided by you.

If you notice an address error after placing an order, contact us immediately at info@fearofgodm.shop. We will try to assist where possible, but we cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

8. Failed Delivery, Refused Parcels, and Uncollected Orders

If a delivery attempt is unsuccessful, the carrier may make another delivery attempt, leave a card, redirect the parcel to a collection point, contact you using available delivery details, or return the parcel to us.

If an order is returned to us because:

• the address supplied was incorrect or incomplete;

• the recipient refused delivery without a valid reason;

• the parcel was not collected within the carrier’s collection period; or

• the carrier could not access the delivery location due to customer-related circumstances,

we will contact you using the details provided with your order.

Where permitted by law, reasonable direct costs arising from a customer-caused failed delivery, return, or re-dispatch may be deducted from a refund or charged before a replacement delivery is arranged. We will not charge an undisclosed shipping fee for the original standard UK delivery service.

9. Delivery Delays

Although we aim to deliver all orders within the estimated 15 to 20 calendar-day timeframe, occasional delays may occur.

A delay may be caused by events outside our reasonable control, including severe weather, carrier congestion, transport disruption, customs or border procedures, labour disruption, system failures, public holidays, supply-chain disruption, or security checks.

If your order has not arrived within the estimated delivery period, please contact us at info@fearofgodm.shop with your order number and the name used to place the order. We will review the available delivery information and, where appropriate, investigate the matter with the relevant carrier.

Nothing in this Shipping Policy affects your statutory rights if goods are not delivered within the agreed timeframe or within the period required by applicable law.

10. Missing, Lost, Damaged, or Incorrect Deliveries

If your parcel is missing, appears lost, arrives damaged, or contains an incorrect item, please contact us as soon as reasonably possible at info@fearofgodm.shop.

To help us investigate efficiently, please include:

• your full name;

• order number;

• delivery address;

• the item or items affected;

• a clear description of the issue; and

• photographs of the packaging, shipping label, damaged product, or incorrect item where available.

Please keep all packaging, labels, and affected items until we have reviewed the issue, unless it would be unsafe or unreasonable to do so.

We remain responsible for goods until they come into the physical possession of you, a person identified by you to receive them, or a carrier you have independently arranged. Your statutory rights relating to items that are lost, damaged, faulty, or not as described are not affected by this Shipping Policy.

11. Customs, Taxes, and Import Charges

For UK orders, all charges collected by fearofgodm.shop for your order will be displayed before you complete checkout.

Where any import tax, customs duty, or similar charge may apply to a delivery destination, the applicable information will be provided before you place your order where required. We will not require payment of an undisclosed standard shipping charge after checkout.

For delivery destinations outside the United Kingdom, local import duties, taxes, customs charges, or clearance requirements may apply depending on the destination country. Any such charges will be handled in accordance with the information shown before checkout and applicable law.

12. Order Changes and Cancellations Before Dispatch

If you need to request an order cancellation, address correction, or other order change, please email info@fearofgodm.shop as soon as possible.

We will try to accommodate reasonable requests before dispatch, but we cannot guarantee that changes or cancellations can be made once an order has been processed, packed, or handed to a carrier.

Your statutory right to cancel an eligible online order after delivery is explained in our Return and Refund Policy and is not affected by this section.

13. Returns and Refunds

This Shipping Policy should be read together with our Return and Refund Policy.

If you wish to return an item, cancel an eligible online order, report a faulty product, or request a refund, please follow the instructions in our Return and Refund Policy or contact us at info@fearofgodm.shop.

Where you validly cancel an eligible distance-purchase order, your rights to a refund, including any applicable delivery-cost refund, will be handled in accordance with applicable law. As standard UK shipping is free, there is no standard delivery fee to refund for eligible UK orders.

14. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our delivery services, operational processes, legal obligations, carriers, or business practices.

The latest version will be published on the Website with its effective date. Any change will apply to orders placed after the updated policy is published unless otherwise required by law.

15. Contact Us

If you have any questions about shipping, delivery, tracking, address changes, missing parcels, or delayed orders, please contact us:

Email: info@fearofgodm.shop

Website: https://fearofgodm.shop